• Company stumbled upon a transaction indicating an usually large order placed by a small size customer which was being reversed multiple times during the week.

• Internal review indicated the same pattern across multiple customers and orders pertaining to a particular branch location.

• Surprise stock verification exercise revealed a shortage of INR 10 crores of finished goods.

• Forensic review identified involvement of branch manager and commercial officer in siphoning off the finished goods in connivance with company’s C&F agent.

• Forensic review identified cash deposits of more than INR 80 lakhs and transactions with customers of INR 45 lakhs, in the bank accounts of the commercial officer.

• Suspected employees were terminated after initiating the recovery process.